1. Introduction
L STAR TRUCKING INC ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and business communications, how we use it, and your choices concerning SMS communications.
2. Information We Collect
When you contact us through our website, we may collect your name, email address, phone number (if provided), whether you are a driver, freight broker, customer, or other business contact, and the information you include in your message. If you select the optional SMS consent checkbox, we record your consent status, the consent language shown, and the submission time. Standard website hosting and security systems may also process technical information necessary to operate the site.
3. How We Use Your Information
- To respond to inquiries and communicate with drivers, brokers, and customers.
- To coordinate dispatch, load assignments, pickup and delivery schedules, shipment status, and other vehicle transportation operations.
- To maintain accurate business and consent records and operate or secure our website.
- To send operational and informational SMS only when appropriate consent has been obtained.
We do not use this SMS program to send advertising or promotional text messages.
4. SMS Consent and Mobile Information Sharing
We do not sell SMS opt-in information or mobile phone numbers for advertising. Limited service providers and telecommunications carriers may process information as necessary to deliver business communications or operate our systems, but not for their own marketing purposes. We do not authorize third parties to use your SMS consent to send their promotional messages.
5. SMS Message Details
If you voluntarily opt in, you may receive conversational or informational messages from L STAR TRUCKING INC relating to dispatch coordination, load information, shipment progress, pickup and delivery updates, and related customer support. Message frequency may vary based on operational needs. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. You can contact us through the website contact form.
Providing SMS consent is optional and is not a condition of obtaining service. See our SMS Terms & Conditions for more details.
6. Retention and Security
We retain information for as long as reasonably necessary for communication, vehicle transportation operations, consent documentation, security, or legal obligations. We apply reasonable organizational and technical protections, but no online service can promise absolute security.
7. Your Choices
You may choose not to opt in to SMS. If you previously opted in, reply STOP to discontinue text messages. For questions about your personal information or to request a correction or deletion where applicable, contact us using the method below.
8. Contact Us
L STAR TRUCKING INC
Contact form: Website contact form
Support email: Support@lstartrucking.com
9. Updates to This Policy
We may update this policy as our operations or legal requirements change. The date at the top indicates the latest revision.